Pfeiffer vacuum pump service and parts enquiries
Contact Girovac about servicing, repairs or sourcing parts for Pfeiffer vacuum equipment. Send the pump reference and details of the controller and backing equipment where fitted.
Know the equipment before choosing the part
Pfeiffer’s equipment includes turbomolecular and backing pumps used in scientific and industrial vacuum systems. A pressure problem may involve several parts of the installation, so include the system context as well as the pump model.
Make your enquiry specific
For a turbomolecular pump, provide the controller reference, any displayed fault code, backing-pump model and cooling arrangement. Tell us what changed before the fault appeared.
Service enquiries · Find a specific part · Turbomolecular selection guide
Pfeiffer questions and answers
What details help with a Pfeiffer turbo-pump fault?
Include the exact pump and controller models, fault message, backing-pump details and observed behaviour. This helps establish an appropriate assessment route without assuming the turbo pump is the only cause.
Can I order a replacement controller by brand alone?
No. Compatibility depends on the pump variant and control arrangement. Send the existing controller and pump references, together with cable details where available.
Can Girovac source a part for older Pfeiffer equipment?
Send the original part number, model and serial number. We can investigate the enquiry and confirm the available supply or support options for that specific item.
Send us your Pfeiffer model details
Include the model, serial number and a nameplate photograph, together with your application or fault symptoms. Tell us the quantity or timescale if you are asking about parts or replacement equipment.