Delivery arrangements are confirmed for the equipment and destination in your quotation. Let us know your required date early, especially for a configured system or a specific electrical version.
Information that helps us quote delivery
- Product model, configuration and quantity.
- Delivery address and postcode, including the country for overseas enquiries.
- Your required date and whether items may be delivered separately.
- Any site access, unloading, size or weight restrictions.
Availability and lead time
A product appearing in the catalogue does not establish current stock or a guaranteed dispatch date. Check availability, the estimated lead time and the delivery charge in the quotation or order confirmation. If your project has a fixed deadline, tell us before placing the order.
Equipment delivery and site work
Delivery of equipment and installation or commissioning are different parts of a project. If you need site work, specify it in your enquiry and confirm whether it is included in the proposed scope.
Checking an existing order
Contact Girovac with your order reference and delivery address, or call 01692 660 117. If equipment arrives damaged or does not match the agreed order, retain the relevant packaging and details and contact us to discuss the next step.
Equipment ordering checklist · Returns and fault enquiries · Terms and conditions